Hotel Dreams de Los Volcanes - Puerto Varas

Wonderful placer in order to spend a couple romantic days, excellent SPA and large swimming pool and workout room, all rooms look to the Lago Llanquihue and the views is amazing (you can observe Osorno volcano, Tronador hill and Calbuco volcano).

Just finished 6 nights at this lakefront property. The views are stunning! The hotel itself has seen better days and it was probably considered very modern in the 90’s. Nowadays it is just OK on many levels. - lack of power sources in the room is a problem - no coffee/tea in the room is unacceptable - the perfume/room spray used throughout the hotel is awful, too strong and made me sick during my stay - the spa is a very sad looking area of the property (major upgrades are required) - basic english needs to be taught to employees to prevent them being intimidated by foreigners (if you want to attract international customers) - buffet food was basic, uninteresting and very repetitive - single-use plastic is a concern in this hotel…..the management needs to start thinking GREEN. We would not return to this hotel unless the management took drastic actions.

MUY DETERIORADO EL HOTEL, PISCINA Y ACCESORIOS BATAS VIEJAS, SAUNA HUMEDO SIN FUNCIONAR, FALTA DE PINTURA CABLERS SUJELTOS , BALDOSAS ROTA ATENCION EN RESTAURANT SIN PERSONAL Y UNA SOLA PERSONA PARA 21 PASAJEROS QUE HABIAN CENANDO

We were very happy with the kindness of the service and the welcoming atmosphere of the place. It’s location and amenities also could not have been better. Lake view, very spacious balcony and room, delicious breakfast.

Muy buen Hotel. Buena atencion en check in y check out, ubicacion ideal, con lindas vistas a lago y volcanes, desayuno completo, estacionamiento incluido y seguro y tambien con entrada a casino. Lo recomiendo y volveria a quedarme en una próxima visita a Pto. Varas.